Effective Email Writing

Email is a problem that is hiding in plain sight – one which few people will tackle. We all use email every day. Yet, too often, email fails to be the effective communication tool it deserves to be. Simple mistakes are often a large part of the problem. Emails are more likely than other kinds of work to be littered with spelling and grammar errors.

More fundamentally, poor structure can result in overlong emails that fail to get their key message across. And poorly worded emails can lead to disputes between colleagues or with clients, causing disrupted workflows and needless stress.

But it doesn’t have to be this way. Used correctly, email gets ideas across quickly and with a minimum of effort. Rather than a barrier to action, it can be the opposite: an invaluable tool for making sure that everything your team need to happen, happens. That’s why we’ve developed this course. It’s specifically designed to help your team claw back the time lost to poorly written emails. The end result is clear, professional emails, that let your team hit ‘send’ with confidence.

This one-day course is designed to help you develop skills that will enable you to produce clear and effective email documents. We will focus on the basic principles of good writing which email writing shares with other forms of writing and on types of documents common in technical fields and organizations. Participants learn the protocol for email writing. Subjects include punctuation, grammar and “SCRAP” techniques. Participants also may choose to bring a sample of their writing, presentation, or commonly faced issues in the work place for one-on-one feedback.

At the end of the course participants will:
+ Acquire better core writing fundamentals
+ Use plain language to keep messages accessible
+ Learn how to send impactful messages and catch your readers’ attention
+ Learn strategies to help elicit better responses to your emails

Speaker Profile

Ir. Danaraj Chandrasegaran PEng MIEM CEng MIMechE has over 15 years’ experience in plant system design, engineering management, installation and commissioning. His experience includes assignments as project engineer, mechanical equipment specialist, lead engineer for major EPC contractors, as well as experience in construction, module design, commissioning and startup of plants.

The types of plants include power generation, wastewater treatment facilities, offshore processing and production and mining. Specific equipment experience includes gas turbines, diesel engines, conveyor, plant utilities, chemical injection, cooling towers, boilers etc.

He has worked on notable large scale projects worldwide such as Koniambo Nickel, Shell Malikai TLP, CIQ Complex JB and Barzan Offshore Project. He has also published in international journals and conferences in the past sharing his knowledge and experiences.

Ir. Chandrasegaran graduated from University Teknologi Malaysia in 2001 with Bachelor of Mechanical Engineering (Hons). Subsequently, pursued his Master Degree in University of Malaya. He is also a Chartered Engineer of Engineering Council UK and Corporate Member of Institution of Mechanical Engineers (UK)